Cancellations policy

Due to the Covid-19 Pandemic, we are applying a flexible cancellation policy, despite the general cancellation policy that is of normal application.

You'll be able to cancel for free until 14 days before your arrival. From that day, if for any reason, you are not able to come, we'll give the alternative to reschedule the dates of your stay without loosing the money to confirm the original reservation. In case of having to reschedule within 14 days prior to your arrival, you'll be able to choose any dates within one natural year from the date of the original arrival day (applying the prices applied at the time of deciding the new dates).

This special cancellation policy applies for any reservation confirmed from 25th of May until the 30th of September 2020 that may be affected for any mandatory regulations implemented by the legal and political authorities due to the Pandemic caused by the Coronavirus, under the requirement of presenting reliable evidence of impossibility to travel).

1. For booking cancellations made 100 days before the check-in date, the booking reservation will be returned except 10% that will be kept (management and agency costs).

2. Cancellations made within the 90 days before the check-in date, the booking reservation fee will not be refunded.

3. Cancellations made within the 30 days before the check-in date, the guest will have to pay half of the rent's price.

4. If guests cancel within a week from arrival date or do not show up, they will have to pay in full.

The Spanish courts will be the ones that, in any case, will have jurisdiction to hear the case.